Privacy Policy
Welcome to Luz Concept 5! This Privacy Policy explains how Luz Concept 5 (“we,” “us,” or “our”) collects, uses, protects, and discloses information and data when you visit and interact with our website at www.luzconcept5.com and utilize our mineral surface services in Sarasota, Southwest Florida, and surrounding areas.
Your privacy is extremely important to us, and we are committed to being transparent about our data practices. By using our Site, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Name
Email address
Phone number
Mailing address
Project details (e.g., type of project, desired materials like sintered stone, porcelain, Dekton, project location)
Any other information you voluntarily provide to us through forms, emails, or phone calls.
How We Collect Your Information
We collect information through various methods, including:
Third-Party Services: We may use third-party tools (e.g., Google Analytics) that collect information about your Browse activities on our Site.
Direct Interactions: When you fill out forms on our Site (e.g., contact forms, quote request forms), communicate with us via email or phone, or engage with us in person.
Automated Technologies: As you navigate our Site, we may use cookies, web beacons, and other tracking technologies to collect Usage Data.
Your Data Protection Rights
Depending on your location and applicable laws, you may have the following rights regarding your Personal Information:
- The Right to Access: Request copies of your personal data.
- The Right to Rectification: Request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The Right to Erasure: Request that we erase your personal data, under certain conditions.
- The Right to Restrict Processing: Request that we restrict the processing of your personal data, under certain conditions.
- The Right to Object to Processing: Object to our processing of your personal data, under certain conditions.
- The Right to Data Portability: Request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. Please contact us if you wish to exercise any of these rights.
Data Security
The security of your data is important to us. While we strive to use commercially acceptable means to protect your Personal Information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
Children’s Privacy
Our Site and services are not intended for use by anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Effective Date:
This Privacy Policy was last updated on May 31, 2025.
